Locksmith scheduling software with real-time notifications

When a service call comes in, dispatch assigns it to a specific technician with an appointment date and time window — morning, afternoon, or a specific hour. The job is saved once and the assigned technician is notified immediately. No phone call to relay the details. No group text. The technician sees the client name, site address, job type, and appointment window the moment the job is created.

LockBench assigns locksmith jobs to specific technicians with appointment windows — and the technician is notified the moment the job is saved.

• ✓Assign jobs to specific technicians when creating or updating a job
• ✓Set appointment date and time window (morning, afternoon, specific time)
• ✓Technicians are notified immediately when assigned a job
• ✓Full job details visible on the technician's device — client, site, job type, and notes

LockBench sends real-time notifications to your technicians the moment they are assigned a new job, when job details are updated, and when an appointment time is approaching. There is no need for a separate messaging app, a dispatch phone call, or a shared WhatsApp group.

LockBench sends real-time notifications to technicians when jobs are assigned or updated — keeping your field team informed without calls or chat apps.

• ✓Real-time notifications for job assignments, updates, and reminders
• ✓Notified on: new job assigned, job updated, appointment time reminder
• ✓No need for separate messaging apps or manual dispatch calls

Not every technician needs every alert. LockBench lets shop owners configure which events trigger notifications at the shop level — new job assignments, status changes, appointment reminders, or all of the above. Individual technicians can also manage their own notification preferences, so they receive the alerts that matter and silence the ones that don't.

Notification settings in LockBench are configurable per shop and per technician — so your team gets the alerts they need without noise.

• ✓Shop owners configure which events trigger notifications
• ✓Technicians control their own notification preferences
• ✓Reduce notification fatigue while keeping critical alerts active

The LockBench calendar view shows upcoming jobs across your entire team in a single screen. Dispatch can see which technicians are booked, which time slots are open, and where scheduling conflicts exist — before they become problems in the field. When a new service call comes in, you can check availability and assign the job without switching between tabs or calling technicians to ask about their schedule.

The LockBench calendar view shows upcoming jobs across your team — giving dispatch a clear picture of workload and availability.

• ✓Upcoming jobs visible in calendar layout
• ✓See technician workloads at a glance
• ✓Spot scheduling conflicts before they happen