LockBench vs Workiz: Which Is Right for Your Locksmith Business?
LockBench is built exclusively for locksmiths and includes pinning specifications, key code lookup, and master key system management — features Workiz doesn't offer. Workiz serves general field service businesses well, but lacks the locksmith-specific tools needed to manage complex keying jobs and key records.
Feature comparison
An honest, side-by-side look at what each platform offers locksmith businesses.
| Feature | LockBench | Workiz |
|---|---|---|
| Locksmith-Specific Tools | ||
| Pinning specifications | ||
| Key code lookup | ||
| Master key system management | ||
| Key issuance tracking | ||
| Bitting record documentation | ||
| Built for locksmiths only | ||
| Core Field Service | ||
| Job scheduling | ||
| Customer portal | ||
| Invoicing & payments | ||
| Mobile access (PWA) | ||
| Client & site management | ||
| Pricing | ||
| Starting price | $49/mo | $65/mo |
| Free trial | 14 days | 7 days |
Where Workiz Wins
Workiz is a well-established field service management platform with a large user base across multiple trades. If you run a general contracting business that includes locksmith work alongside other services, Workiz may be the better fit.
Workiz has stronger brand recognition, a larger integration ecosystem, and more third-party reviews than LockBench.
- ✓Larger integration library — QuickBooks, Zapier, Google Local Services Ads, and dozens of third-party connections
- ✓Built-in phone system — Workiz includes a VoIP phone system with call tracking and recording, useful for shops that handle high call volume
- ✓More reviews and social proof — Workiz has been on the market longer and has more reviews on G2, Capterra, and Google
- ✓Established support team — larger customer support organization with phone, chat, and email channels
- ✓Multi-trade support — good for general contractors who do locksmith work alongside HVAC, plumbing, or electrical
Where LockBench Wins
LockBench is the only field service management platform built exclusively for locksmiths. Every feature is designed around locksmith workflows — from bitting records to master key hierarchies to pinning specifications.
LockBench includes pinning specifications, key code lookup, master key system management, and key issuance tracking — none of which are available in Workiz at any pricing tier.
- ✓Pinning engine — generate pinning specifications and printable pinning charts directly from bitting records, integrated into your job workflow
- ✓Key code database — look up key codes for residential and automotive locks without leaving the platform
- ✓Master key system management — design MK hierarchies, track key issuances, and prevent cross-keying conflicts across multi-tenant buildings
- ✓Key issuance tracking — maintain a permanent, searchable log of every key issued, returned, or revoked for each client site
- ✓Locksmith-specific terminology — the interface uses trade language (bitting, keyway, pinning) instead of generic field service terms
- ✓Lower starting price — $49/month for the Solo plan vs Workiz's $65/month starting price, with locksmith-specific features included at every tier
Frequently Asked Questions
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See why locksmiths are switching from generic field service tools to the only platform built for the trade. Try LockBench free for 14 days.