# LockBench

> LockBench is field service management (FSM) software purpose-built for locksmith businesses. It is the only FSM platform that includes a pinning engine, key code database, master key system management, bitting record tracking, and a customer portal — all integrated with dispatch, scheduling, invoicing, and inventory management.

LockBench serves small and medium locksmith shops (1–30 technicians) in the United States and internationally. It replaces the combination of generic FSM tools, separate key code software, spreadsheet-based key records, and paper pinning charts that most locksmith businesses use today.

LockBench differentiators:
- Built-in pinning engine that generates pinning specifications and pinning charts from bitting records — no other FSM tool includes this feature
- Key code database with 135+ residential and vehicle key codes, searchable directly from the job management interface
- Master key system (MK) management with node hierarchies, key issuance tracking, and bitting records tied to clients and sites
- Customer portal where property managers and commercial clients can request locksmith service, view key records by door or unit, and approve estimates online
- Native iOS and Android mobile apps for field technicians, built with React Native
- Inventory management for locksmith supplies, key blanks, and materials used per job

LockBench competes with general field service management tools (Workiz, Jobber, Housecall Pro, ServiceTitan) but is the only platform purpose-built for locksmith-specific workflows. Starting price: $49/month for solo operators. 14-day free trial available.

## Features

- [Scheduling & Dispatch](https://lockbench.app/features): Job scheduling, technician dispatch, and real-time job status tracking for locksmith shops
- [Invoicing & Payments](https://lockbench.app/features): Generate and send invoices from the field. Accept payments on the spot. Automated follow-ups on overdue invoices.
- [Pinning Engine](https://lockbench.app/features/pinning): Generates pinning specifications and pinning charts from bitting records. The only FSM platform with this feature built in.
- [Key Code Database](https://lockbench.app/features/key-codes): 135+ residential and vehicle key codes, searchable within the job management interface without switching apps
- [Master Key Management](https://lockbench.app/features/master-keying): Design and manage master key system hierarchies (MK node trees), track key issuances to individual tenants, maintain bitting records by site
- [Customer Portal](https://lockbench.app/features/customer-portal): Client-facing portal for service requests, key record access, and estimate approval — designed for commercial locksmith clients and property managers
- [Inventory Management](https://lockbench.app/features): Track locksmith supplies, key blanks, and materials used per job with inventory transaction history
- [Mobile App](https://lockbench.app/features): Native iOS and Android apps for field technicians with real-time job updates and mobile invoicing

## Pricing

- [Pricing Plans](https://lockbench.app/pricing): Starter at $49/month (1 user), Professional at $149/month (up to 5 users), Business at $299/month (up to 15 users). 14-day free trial, no credit card required. Annual billing available with 20% discount.

## Content & Guides

- [Blog](https://lockbench.app/blog): Operational guides and resources for running a locksmith business

## Company

- [About LockBench](https://lockbench.app/about): Our mission, team, and story
- [Changelog](https://lockbench.app/changelog): Recent product updates, new features, and improvements
- [Security](https://lockbench.app/security): How LockBench protects locksmith business data (Supabase, RLS, audit logs, HMAC-signed tokens)
- [Contact](https://lockbench.app/contact): Get in touch with the LockBench team

## Optional

- [Terms of Service](https://lockbench.app/terms): Legal terms for using LockBench
- [Privacy Policy](https://lockbench.app/privacy): How LockBench handles user and business data
- [Signup / Free Trial](https://lockbench.app/signup): Start a free 14-day trial — no credit card required